Search

Search Results

BART launches improved mobile website with location features, bike directions

Screenshot of BART mobile website Now BART riders can find improved real time departure information and location-based walking and bicycling directions on BART’s redesigned mobile site -- m.bart.gov. The new version of the site, which was “soft launched” a month ago, will better accommodate the growing number

BART expands wireless network to underground stations in downtown Oakland

By now you’ve probably noticed that your mobile phone gets a signal in our underground stations in Downtown Oakland. We recently installed the equipment to eliminate the "mobile phone dead zone" at 19th Street, 12th Street/Oakland City Center and Lake Merritt stations along with all the tunnels in between

Pilot program will allow bikes on BART all day on Fridays in August

Starting Aug. 3, give your feedback using the short survey at bart.gov/bikes BART will launch a pilot program to allow bicycles on board trains all day long on Fridays in August. The idea is to see how allowing bikes on trains all day, including rush hour, will affect passengers and train operations. This

Governor signs bill into law authorizing citizen oversight of BART Police

Marks major milestone for BART Police BART and the Bay Area Community are marking a major milestone in improvement of the BART Police Department with the newly-signed law authorizing citizen oversight of the transit agency’s police department. California Governor Arnold Schwarzenegger has signed into law AB

BART trains now deep-cleaned twice as often

Train car cleaner Alyssa Barnes mops the floor of a BART car with disinfectant soap and steaming hot water during a train car thorough clean.

Train car cleaner Alyssa Barnes mops the floor of a BART car with disinfectant soap and steaming hot water during a train car thorough clean.  

Glossary of BART Train Car Cleaning Terms 

Thorough Clean 

Standard Clean 

 

Litter Pickup 

 

A controlled multi-step clean that requires cleaners scrub every surface of a train car, from ceiling to baseboards. Thorough cleans take two cleaners about two hours to complete. They occur every 450 hours a car is in service.  If a car is not scheduled for a thorough clean on a given night, it will get a standard clean. Depending on time constraints, cleaners may sweep cars for debris, disinfect seats and poles, scrub graffiti, spray hanging straps with disinfectant, and mop the floor.  Between thorough and standard cleans, cleaners hop aboard train cars at the end of the line and sweep up litter and messes. If a car has a major mess, it will be removed from service and cleaned before it is returned to service. 
Note: It is impossible to Thorough Clean the 636 cars we require to run service every single night.
Here’s how we scrub train cars from ceiling to baseboard

Rose Burditt, the foreworker who oversees overnight train car cleaning at Daly City Yard, inspects every single car that rolls into and out of her zone – up to 100 cars a shift. In just one night, she walks more than a mile in search of spots and stains that require some extra scrubbing from her team of skilled cleaners before she’s ready to release a car into passenger service.  

Burditt, who started as a car cleaner herself 28 years ago, is her cleaning team’s “second set of eyes.” Her job is to ensure the cleaners scrub every surface of their assigned cars, from the ceiling to the baseboards, during one of their regular train car “thorough cleans” – the term we use to refer to a very, very deep clean not dissimilar from getting your automobile “detailed” at a car wash. A thorough clean takes a team of two around 120 minutes to complete, depending on the mess they face. Across the system each night, BART cleaners perform 15 to 20 thorough cleans – upwards of 30 hours of deep cleaning a night!  

Seats are scrubbed with hot water and disinfectant soap during a thorough clean.

Seats are scrubbed with hot water and disinfectant soap during a thorough clean.  

BART recently increased the frequency of thorough cleans from every 900 hours of train car service to every 450 hours, meaning we’ve doubled the number of times the cars in our system undergo a deep clean. You could say our train cars are now twice as clean.  

 

They don’t make giant Roombas for our trains; cleaning our vehicles requires trained, dexterous, and highly skilled cleaners with close attention to detail. We’ve been able to increase our cleaning hours recently thanks to emergency federal funding and the knowledge that we’ll be receiving additional funds from the new state budget. This funding enables us to hire additional cleaners; the more cleaners on staff the more trains we can scrub at a greater frequency.  

BART’s Rolling Stock and Shops department – the group that oversees train cleaning – has been ISO 9001:2015 certified since 2018, meaning our quality management system for maintaining cars lives up to the International Standards Organization’s high bar. We are one of the few transit agencies to have this prestigious certification and are sometimes surprise-audited by quality assurance officers who ensure our cleaning crews are following the required procedures.  

No international standard could possibly be higher than Burditt’s own, however. If a car isn’t clean, it will not pass her eagle-eyed inspection.  

“I don’t just work here, I ride the trains, too,” she said. “And I want a clean ride for passengers and myself.” 

Train car cleaner Rodelio Correa scrubs the ceiling and poles with hot water and disinfectant soap during a thorough clean.

Train car cleaner Rodelio Correa scrubs the ceiling and poles with hot water and disinfectant soap during a thorough clean.  

Trains are cleaned after every single trip they take, multiple times a day; at the end of each line, crews hop aboard to remove litter and messes. If a car is not scheduled for a thorough clean on a given night – it’s impossible to spend two hours cleaning the 636 cars we require to run service every single night – the car will undergo a “standard clean.”  

The standard clean procedure varies depending on the car’s needs and time constraints. Often, two cleaners will sweep the car for debris, disinfect seats and poles, scrub away graffiti, spray hanging straps with disinfectant, and mop the floor. Cleaners use hospital-grade disinfectant that’s safe for humans but tough on germs (it smells nice, too).  

To complete a thorough clean – and pass a foreworker's tough inspection – every scrub team must follow a 12-step, 34-page controlled procedure that is regularly updated and revised.  

Train car cleaner Alyssa Barnes wipes down a pole on a BART car with disinfectant during a thorough clean.

Train car cleaner Alyssa Barnes wipes down a pole on a BART car with disinfectant during a thorough clean.  

Cleaning teams ferry their supplies with them from car to car on carts, which are outfitted with everything they might need – from water barrels and pic-sticks to gum and graffiti removers. 

BART’s train car cleaners undergo regular trainings. In addition to a weeklong Roadway Worker Protection (RWP) course, cleaners receive training on how to handle nuanced situations, including the removal of biohazards. They also take courses on Arc flash safety, personal protective wear, and the proper procedures for working with certain cleaning products. Biohazards are an unfortunate reality on our trains, and cleaners are trained to never pick up litter with their hands but to always use pic-sticks.  

Rose Burditt, pictured above, started at BART 28 years ago as a train car cleaner. She now oversees the cleaning teams on the overnight shift at Daly City Yard as a foreworker.

Rose Burditt, pictured above, started at BART 28 years ago as a train car cleaner. She now oversees the cleaning teams on the overnight shift at Daly City Yard as a foreworker.  

“There’s more that goes into cleaning these trains than you might think,” said Burditt.  

Most of all, Burditt wants riders to understand that when they leave a mess behind, there is a human being at the end of the line who has to take care of it.  

“When you’re riding the trains, please consider the rider who’s taking the train after you,” Burditt said. 

A seat is dried after being scrubbed with disinfectant soap and hot water during a thorough clean.

A seat is dried after being scrubbed with disinfectant soap and hot water during a thorough clean.  

Our riders can help keep BART clean. At the end of your ride, pick up your trash and toss it in one of our station receptacles. Leaving junk on BART is littering and subject to fines.  

Notice a biohazard on a train or in a station? Report it at bart.gov/biohazard. 

Train car cleaner Alyssa Barnes is pictured through a bucket of soapy water during a thorough clean.

Train car cleaner Alyssa Barnes is pictured through a bucket of soapy water during a thorough clean.  

Unions' questionable "savings plan" fails to address current BART deficit

A questionable proposal by BART unions to save a purported $760 million in costs over the next 25 years is not allowed under current state law and fails to address the immediate fiscal crisis BART faces. Additionally, a professional analysis shows the concept could actually end up costing BART money. "This

BART adds e-scooters to Trip Planner to enhance ease of travel

BART is making it easier than ever to take car-free trips by adding shared electric scooters (e-scooters) to BART’s multi-modal Trip Planner. Trip Planner results on BART’s website and app now show real time availability of Spin scooters in San Francisco, LINK by Superpedestrian scooters in Oakland, and HOPR

BART continues running longer trains following Bay Bridge opening

Crowded BART parking lots anticipated Following the opening of the Bay Bridge, BART will continue running longer trains today to accommodate more customers. Here are some tip for your BART ride today: New to BART? Haven't been in a while?Check out the BART rider guide to familiarize yourself with the service