Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STATION ELEVATOR 

• Can't enter station:   Take another mode of transportation such as an AC Transit bus to another BART station. The closest station is Downtown Berkeley (1.1 mile).
• Can't exit station:  Continue on BART to exit at another station. The closest station is Downtown Berkeley (1.1 mile).

Entering North Berkeley Station

The train platforms at North Berkeley Station are located one level below the street. Concourse level is on the street level.

Only one elevator is needed to get from the street to the train platform.

The elevator is located on the corner of Sacramento Street and Delaware Street away from the main entrance where the paid area is located. Press “P” for train platform level.

At the train platform level, there will be a fare gate to process your ticket to your right. Go straight to the center of the train boarding area. To your right is the Richmond bound trains and Warm Springs/South Fremont, San Francisco bound trains to your left.

Exiting North Berkeley Station

The train platforms at North Berkeley Station are located one level below the street.

Only one elevator is needed to get from the train platform to the street.

Exiting from San Francisco, Warm Springs/South Fremont bound trains the elevator will be towards the front of the trains at the far end of the train platform. Before entering the elevator, there is a fare gate to process your ticket to your left. Press “S” for street level.

Exiting Richmond bound trains the elevator will be towards the rear of the trains at the far end of the train platform. Before entering the platform elevator to the street level, there is a fare gate to process your ticket to your left. Press “S” for street level.