Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

PLATFORM ELEVATOR 

  • Can't enter station:   Walk, roll, or take AC Transit 0.6 miles to access the street elevator at the 12th Street station (located between 11th and 12th on Broadway).
  • Can't exit station:  Continue on BART to exit at another station.  The closest station is 12th St. Oakland City Center (0.6 miles).

STREET ELEVATOR 

  • Can't enter station:   Walk, roll, or take AC Transit 0.6 miles to access the street elevator at the 12th Street station (located between 11th and 12th on Broadway).
  • Can't exit station:  Continue on BART to exit at another station.  The closest station is 12th St. Oakland City Center (0.6 miles).

 

Entering Lake Merritt Station

Check the status of out of service elevators ELEVATOR ALERTS

There are two levels below the street at Lake Merritt Station. The first level is the concourse. The second level is the train platform.

Two separate elevators are needed to get from the street to the train platform.

The street elevator is located on the corner of 8th Street and Oak Street. Press “C” for concourse level.

On the concourse level, turn left and travel to the opposite end of the concourse to the train platform elevator that is located inside the paid area. Press “P” for train platform level.

At the train platform level, you will be at the far end of the platform.

Exiting Lake Merritt Station

The train platforms at Lake Merritt Station are located two levels below the street.  

Two separate elevators are needed to get from the train platform to the street.

Exiting from Warm Springs/South Fremont, Dublin/Pleasanton bound trains the elevator will be at the rear of the train at the far end of the platform level. Press “C” for concourse level.

Exiting from San Francisco, Richmond bound trains the elevator will be at the front of the train at the far end of the platform level. Press “C” for concourse level.

On the concourse level, turn right and travel to the opposite end to the street elevator. The street elevator is located outside the paid area. Press “S” for street level.  

When exiting the elevator, you will be at the intersection of 8th Street and Oak Street.

The referenced media source is missing and needs to be re-embedded.
Image displaying elevator locations and station agent booths