Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

GARAGE ELEVATOR 2 (NORTH/DUBLIN SIDE) 

  • Can't enter station:   Take the alternate parking garage elevator.
  • Can't exit station:  Take the alternate parking garage elevator.

GARAGE ELEVATOR 1 (NORTH/DUBLIN SIDE) 

  • Can't enter station:   Take the alternate parking garage elevator.
  • Can't exit station:  Take the alternate parking garage elevator.

GARAGE ELEVATOR 1 (SOUTH/PLEASANTON SIDE) 

  • Can't enter station:   Take the alternate parking garage elevator.
  • Can't exit station:  Take the alternate parking garage elevator.

GARAGE ELEVATOR 2 (SOUTH/PLEASANTON SIDE) 

  • Can't enter station:   Take the alternate parking garage elevator.
  • Can't exit station:  Take the alternate parking garage elevator.

PLATFORM ELEVATOR 

  • Can't enter station:   Take another mode of transportation such as a LAVTA Wheels bus to another BART station. The closest station is Dublin/Pleasanton.
  • Can't exit station:  Continue on BART to exit at another station. The closest station is Dublin/Pleasanton.

 

ENTERING WEST DUBLIN/PLEASANTON STATION

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at West Dublin/Pleasanton Station are located on the street level. Concourse area and pedestrian overpass level is on a raised platform

Only one elevator is needed to get from concourse level down to train platform level.

The elevator is located inside the paid area in the concourse level. Press “P” for train platform level.

At the train platform level, you will be approximately in the center of the train boarding area.

EXITING WEST DUBLIN/PLEASANTON STATION

The train platforms at West Dublin/Pleasanton Station are located on the street level.

Only one elevator is needed to get from the train platform level up to the concourse level.

The elevator is located approximately in the center of the train platform. Press “C” for street level.

When exiting the elevator, you will be inside the paid area.

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Image displaying elevator locations and station agent booths