Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STATION ELEVATOR 

  • Can't enter station:   Take another mode of transportation such as a LAVTA Wheels bus to another BART station. The closest station is West Dublin/Pleasanton.
  • Can't exit station:  Continue on BART to exit at another station.  The closest station is West Dublin/Pleasanton.

 

Entering Dublin/Pleasanton Station

The train platforms at Dublin/Pleasanton Station are located on a raised platform. Concourse is on the street level.

Only one elevator is needed to get from the street to the train platform.

The elevator is located inside the paid area. Press “P” for train platform level.

At the train platform level, you will be approximately at the center of the train boarding area.

Exiting Dublin/Pleasanton Station

The train platforms at Dublin/Pleasanton Station are located on a raised platform.

Only one elevator is needed to get from the train platform to the street.

The elevator is located approximately at the center of the train platform. Press “S” for street level.

When exiting the elevator, you will be inside the paid area.

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Image displaying elevator locations and station agent booths