Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STATION ELEVATOR 

• Can't enter station:   Take another mode of transportation such as an AC Transit bus to another BART station. The closest station is San Leandro.
• Can't exit station:  Continue on BART to exit at another station. The closest station is San Leandro.

Entering Bay Fair Station

Check the status of out of service elevators ELEVATOR ALERTS

The train platforms at Bay Fair Station are located on a raised platform. Concourse is on the street level.

Only one elevator is needed to get from the street to the train platform. A prototype fare gate now encloses the elevator at the platform level to bring the elevator into the paid area. 

The elevator is located outside the paid area on the concourse level. Press “P” for train platform level.

At the train platform level, you will be towards the far end of the platform.

Exiting Bay Fair Station

The train platforms at Bay Fair Station are located on a raised platform.

Only one elevator is needed to get from the train platform to the street.

Exiting from Richmond, San Francisco bound trains the street elevator will be towards the rear of the train at the far end of the platform. Press “S” for street level.

Exiting from Warm Springs/South Fremont, Dublin/Pleasanton bound trains the street elevator will be towards the front of the train at the far end of the platform. Press “S” for street level.

When exiting the street elevator, you will be outside the paid area