Elevator Outage Options

In case of an elevator outage, use the following options or contact the station agent for assistance. Agents can arrange a ride to a different station in an accessible van if needed. 

STREET ELEVATOR 

  • Can't enter station:   Walk, roll, or take AC Transit 0.3 miles south on Broadway to access the street elevator at Broadway and 14th Street on Ogawa plaza.
  • Can't exit station:  Continue on BART to exit at another station.   The closest station is 12th St. Oakland City Center (0.3 miles).

PLATFORM ELEVATOR 1 (NEAR 17th ST EXIT)

  • Can't enter station:   Take the alternative platform elevator located at the other end of the station near the exit to 20th street.
  • Can't exit station:  Take the alternative elevator located at the other end of the platform.

PLATFORM ELEVATOR 2 (NEAR 20th ST EXIT)

  • Can't enter station:   Take the alternative platform elevator located at the other end of the station near the exit to 17th Street.
  • Can't exit station:  Take the alternative elevator located at the other end of the platform.

 

Entering 19th St. Oakland Station

Check the status of out of service elevators ELEVATOR ALERTS

There are three levels below the street at 19th Street Oakland Station. The first level is the concourse. The second level is the Upper Level (UL) platform. The third level is the Lower Level (LL) platform.

Two separate elevators are needed to get from the street to the train platform.

The street elevator is located at 1750 Broadway between 17th Street and 19th Street.

Street elevator will take you to the concourse level outside the paid area. Press “C” for concourse level.

On the concourse level, travel approximately 90 feet to your left to reach the platform elevator outside the paid area.  The train platform elevator buttons are labeled "C" for Concourse, Upper Level (UL) platform for the Pittsburg/Bay Point, Richmond bound trains and for Lower Level (LL) platform for the Warm Springs/South Fremont, San Francisco bound trains.

Exiting 19th St. Oakland Station

The train platforms at 19th Street Oakland Station are located two and three levels below the street.

Two separate elevators are needed to get from the train platform to the street.

Exiting from Richmond bound trains or Pittsburg/Bay Point bound trains you will be on the Upper Level (UL) train platform. The elevator will be towards the rear of the train at the far end of the platform. Press “C” for concourse level.

Exiting from Warm Springs/South Fremont or San Francisco bound trains you will be on the Lower Level (LL) train platform. The elevator will be towards the front of the train at the far end of the platform. Press “C” for concourse level.

On the concourse level, exit the train platform elevator, travel approximately 90 feet your right outside the paid area. Press “S” for street level.

When exiting the street elevator, you will be at 1750 Broadway between 17th Street and 19th Street.

The referenced media source is missing and needs to be re-embedded.
Image displaying elevator locations and station agent booths