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City of El Cerrito paving project to affect parking at stations

On Monday, September 28th, the City of El Cerrito (City) began its citywide street repaving project that will affect street parking nearby the El Cerrito del Norte and El Cerrito Plaza stations. City staff has advised BART that the repaving project is a two-step process that will prohibit parking on the

Earthquake safety work in Rockridge parking lot

As part of our systemwide Earthquake Safety Program, we will be strengthening structures at Rockridge Station to better withstand future earthquakes. Starting September 23, we will begin reinforcing the support columns under our tracks with a fiber-reinforced polymer (FPR) material which will be wrapped

Board awards contract for Powell St. Station modernization

The BART Board today authorized the General Manager to award an $11.3 million contract to modernize Powell St. Station. The modernization includes reconfiguring and reopening bathrooms at the station, moving ticket vending machines in the middle of the concourse near the entrance to Westfield San Francisco

Elevators out at Daly City Station 4/17-5/5 (Update)

4/28/2017: 2nd Update, The floors have been replaced successfully, however, both elevator doors are experiencing mechanical problems and so the elevators will need to be out of service for another week. 4/18/2017--Update: Due to unexpected issues discovered when removing the old flooring, this work will take

Rectifier rescue: Measure RR bond funds at work

Ever lose your phone charger? It’s disheartening to watch your smartphone’s battery percentage slowly creeping toward zero with no way to recharge it. You may not know exactly how the charger works, but you know you gotta have it! BART trains are in a similar predicament. They need 1,000 volts DC to power

The Role in the Region Report

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For more than 50 years, BART has served as the Bay Area’s regional connector. By providing excellent rail service to riders of all backgrounds and abi
I. Travel and Funding ChangesBART is adapting to changes in travel and the funding landscape following the COVID-19 pandemic that upended longtime rid
BART takes college student Kassandra Santillan to her dream school, Kassandra Santillan_006.jpg, BART gave a civic architect “a sense of what was possible” for urban design, 112023_Howard Wong_220.jpg, A young woman from East Oakland says she "wouldn't be where I am today" without BART, 021024_Erica Mitchell_199.jpg, A transit wedding happened naturally for these newlyweds (Photo: Anya McInroy), Mahalia_Ben_Married-448.jpg, BART is a local teen photographer's muse, 011824_Owen Flaherty_031.jpg.png, Bay Area dad uses BART to spend time with his teenaged daughter, 112223_Ed Cabrera_098.jpg, Orion Academy in Concord relocated its campus to be closer to BART, pic2.jpg, A working mom remembers when her only downtime each day was her BART ride, Linda Healey_338.jpg, After moving away from the Bay as a child, a young rider stayed connected to the region through BART, Giovanna Lomanto_329.jpg, How BART's Small Business Support Services uplifts one trailblazing local business owner, 022624_Sandra Escalante_024.jpg, A college student’s career ambitions – and romance – blossomed thanks to BART, 021224_Kevin DeAntoni_179.jpg, Why Eric’s students at the Orientation Center for the Blind ‘fall in love’ with BART when they come to the Bay, Eric Mazariegos_533.jpg
The BART Connects storytelling series was launched in 2023 to showcase the real people who ride and rely on BART and illustrate the manifold ways the
BART takes a second-year college student to her dream school, Kassandra Santillan_006.jpg, Read the StoryIn August, Kassandra Santillan started her second year at San Francisco State University, her dream college where she studies microbiolo, BART gave a civic architect “a sense of what was possible” for urban design, 112023_Howard Wong_220.jpg, Read the Story Howard Wong grew up riding public transportation around San Francisco. He remembers well when BART opened for service in 1972; the expe, BART has carried Elvis Herselvis to drag performances for 30 years, DragKing_PChang-3394-L.jpg, Read the StoryElvis Presley loved his bubblegum pink Cadillac. Elvis Herselvis prefers a blue-and-white ride. Her vehicle is roomier than that Fleetwo, A college student’s career ambitions – and romance – blossomed thanks to BART, Picture1.jpg, Read the StoryIn just a year of riding BART, Kevin DeAntoni made a decision. When he graduates from San Francisco State in a few years, he’s going to , A young woman from East Oakland says she "wouldn't be where I am today" without BART, Picture2.png, Read the StoryBART runs like a thread through every stage of Erica Mitchell’s existence. You might say the system map is a tapestry of her life, woven, A transit wedding happened naturally for these newlyweds, Mahalia_Ben_Married-448.jpg, Read the StoryMahalia LeClerc and Benjamin Frisbey never set out to have a transit wedding. It just kind of happened that way.  “We were never like, l, A working mom remembers when her only downtime each day was her BART ride, Linda Healey_018.jpg, Read the StoryLinda Healey commuted to San Francisco from Walnut Creek for more than twenty years. When her son was young, those daily BART rides were

Celebrating National Transit Employee Appreciation Day!

Transit Employee Appreciation Day poster photo
Transit Employee Appreciation Day poster photo
Transit Employee Appreciation Day poster photo
Transit Employee Appreciation Day poster photo
Transit Employee Appreciation Day poster photo

 

Give a wave and words of thanks to BART employees you see today – it's National Transit Employee Appreciation Day!

Every year on March 18, public transit agencies across the nation celebrate the amazing work forces that keep us moving, our economies humming, and our air clean. It's a big job moving the Bay Area, and BART's employees do it with dedication, care and moxie. We appreciate them and hope you do to. 

We asked some of our riders to share a message to our employees – hear from them in the video in this article.  

On this notable day, BART invites the public to share their gratitude for hardworking transit employees. They appreciate knowing you value them. So, if you’re traveling on transit today, take a moment to say “thanks” to the staff who make your trip possible. A smile or wave goes a long way, too! 

Additionally, keep an eye out for signs of gratitude in our stations, including some of our employees featured on posters in station agent booths, and listen for a special PA announcement recorded by BART General Manager Bob Powers.  

We can't express enough gratitude to our employees, who are working hard every day to provide high-quality train service to our customers.  

And the proof is in the pudding: Last quarter, we elevated our overall customer satisfaction rating to 81%, an increase of 7% from the previous quarter. This is the first time since 2012 that our customer satisfaction rating has broken the 80s! We have our employees to thank for that.   

Thank you, BART staff and all the transit employees across the nation. This day is for you! 

Transit Employee Appreciation Day logo

Read about some of our amazing employees

 

Cleaner trains than ever: Meet the team that has five minutes to clean every BART train 

With $300 in her wallet and a dream, one BART track operator forged her own path 

BART Chief of Police on BART’s 1972 opening day and a lifetime riding trains 

Serial entrepreneur turned Station Agent trainee reflects on his journey to BART 

10 Questions with Train Operator Shinita Garza 

BART employee stars in new film about famed sign spinner 

Train Car Electricians are the neurosurgeons of BART 

BART trains now deep-cleaned twice as often -- meet the employees who make it happen 

Dispatchers are the “behind-the-scenes heroes” of BART Police 

Financial Analysts at BART meld science with art 

Train Car Mechanics keep BART trains on the go 

From McDonald’s and Dennys to trains and trackways: How working in food service formed top engineering manager Ni Lee’s work philosophy 

Podcast: A lifelong passion for transit inspires a BART Supervisor to improve your ride 

BART Train Operator Dewayne Deams on the lessons he learned from his great-grandfather, transit trailblazer Curtis E. Green 

From the third rail to station lightbulbs, BART Electricians keep the system energized 

BART’s Terri Hodges on saying what she feels, meaning what she says, and bringing a dash of weird to the workplace 

BART's Mark Nagales honored his grandmother’s memory with one final trip on a legacy train 

What it takes to deep clean a BART station – a process BART recently doubled in frequency 

Updates on weekend service outage in downtown Oakland

(For the most up to date information on BART service delays please visit bart.gov/advisories.)

Update: Tuesday, July 30 (4:30pm)

Red Line service has been reestablished. We will operate with speed restrictions in the downtown Oakland core while repairs are made to the damaged gap breaker station. There is currently not an estimate for how long those repairs will take to complete.


Update: Monday, July 29 (2:00pm)

There’s currently no Red Line service due to ongoing power issues in downtown Oakland. This is being done out an abundance of caution to ensure continued service to Oakland stations.

East Bay riders who would normally use the Red Line to travel transbay can instead take an Orange Line train and transfer to a Yellow Line train at MacArthur Station. A shuttle train is operating between Millbrae and SFO stations.


UPDATE: Monday, July 29 (6:00am)

Red Line service is restored so we have full service on all lines.


UPDATE: Sunday, July 28 (10:47am)

All Oakland stations are open after an earlier loss of power. Service has resumed between MacArthur, Coliseum, and West Oakland stations. All lines are running, excluding the Red Line, which remains out of service. 

Expect major delays systemwide. 


UPDATE: Sunday, July 28 (10:11am)

Fruitvale and Lake Merritt stations are now open, and Green Line service to Daly City has been restored. 12th St./Oakland and 19th St./Oakland stations remain closed. 

AC Transit is providing bus service between MacArthur, Coliseum, and West Oakland stations. 

Use the BART Trip Planner on bart.gov or the BART app to find transit alternatives based on your location by deselecting BART in "transit options." View a map of bus and ferry alternatives at bart.gov/transbayalts.


UPDATE: Sunday, July 28 (9:04am)

BART continues to have no service in the core of its system in Oakland. The following stations remain closed: Fruitvale, Lake Merritt, 12th St/Oakland, and 19th St/Oakland. Trains are turning back at Coliseum, West Oakland, and MacArthur stations. 

There is currently no Red Line or Green Line service. The cancelled service may not be reflected on station screens. 

AC Transit is providing service between the four closed stations, and BART staff are positioned outside of the stations to assist customers. Bus service begins at Coliseum Station, West Oakland, and MacArthur stations. Transbay service is running. You can take a Yellow Line or Blue Line train to and from West Oakland to cross the bay. 

Use the BART Trip Planner on bart.gov or the BART app to find transit alternatives based on your location by deselecting BART in "transit options." View a map of bus and ferry alternatives at bart.gov/transbayalts.

Crews are working around-the-clock. Further updates will be provided. 


UPDATE: Sunday, July 28 (7:55am)

BART continues to have no service in the core of its system in Oakland and the following stations remain closed: Fruitvale, Lake Merritt, 12th St/Oakland and 19th St/Oakland. Trains are turning back at Coliseum, West Oakland and MacArthur Stations.

Bus service is being provided between the four stations and BART staff are positioned outside of the stations to assist customers. Use the BART Trip Planner on bart.gov or the BART app to find transit alternatives based on your location by deselecting BART in "transit options." View a map of bus and ferry alternatives at bart.gov/transbayalts

This is due to a power loss at a substation that began at approximately 5pm on Saturday, July 27th. The suspected cause is a blown breaker, which caused a major electrical short that essentially short circuited the trackway in that area.


At approximately 5:20pm on Saturday, July 27, we experienced a disruption in service between 12th St/Oakland and Fruitvale stations due to a power issue at an Oakland substation.

As a result, four stations were closed. They are Fruitvale, Lake Merritt, 12th St/Oakland and 19th St/Oakland. Trains are turning back at Coliseum, West Oakland, and MacArthur stations.

Use the BART Trip Planner on bart.gov or the BART app to find transit alternatives based on your location by deselecting BART in "transit options." View a map of bus and ferry alternatives at bart.gov/transbayalts

 

(This article was originally published on Saturday, July 27)