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Station Agents are the face of BART for many riders but the position might be one of the most misunderstood in the agency. On the latest edition of our podcast series "Hidden Tracks: Stories from BART" we take an in-depth look at Station Agents and the challenges they face on the job. Great customer service

Monday March 18 th is Transit Driver Appreciation Day and BART is celebrating the day by giving thanks to BART’s dedicated crew of 457 train operators who help keep the Bay Area moving. The day will be filled with surprises for our train operators while encouraging our riders and staff to wave at and thank

A shining blue sky now illuminates Powell St. Station. In November, as part of the Powell St. Modernization Plan, BART installed a stunning new artwork at the station. You’ll have to look up to see this one; the piece, created by San Francisco artist Stephen Galloway and coordinated by the BART Art Program

By MELISSA JORDANBART Senior Web Producer When Michael Patchen trained to be a BART train operator, lessons involved mimeographed handouts, lots of lectures, and taking turns at “seat time,” learning to drive a real train in the overnight hours. “It was a lot more primitive than what we have now,” said

On August 1, 2011, daily parking fees at South San Francisco, San Bruno and Millbrae stations will increase from $1 to $2. The daily fee adjustments are consistent with parking policy approved by the BART Board of Directors in August 2002. The fee is adjusted according to demand. When the stations opened in

The Bay Area Rapid Transit District (BART) is currently in construction on the Oakland Airport Connector (OAC) project. Work is scheduled to begin on the Hegenberger Road section of the project, which includes constructing the foundation for the elevated guideway. The work will require changes to traffic

We apologize for the inconvenience caused by the out-of-service escalator at the West Oakland BART Station. The main gear drive assembly has worn out after 39 years of service and needs to be rebuilt and replaced. This is a major undertaking that will require an extensive amount of precision work. This means

We are nearing completion of the 5.4 mile extension from Fremont Station to the new Warm Springs/South Fremont Station, which is expected to open for service in late 2015. You are invited to learn more about the extension and new station and provide comments on key service changes. Service changes may involve

As part of our systemwide Earthquake Safety Program, we are in the process of strengthening structures and facilities to better withstand future earthquakes. Bird Deterrent Work on PillarsUpdates to structures in and around the El Cerrito Del Norte Station will begin with installation of sloped ledges to make

Riders waiting on BART platforms have noticed something new in the past couple of weeks about the electronic signs overhead displaying the number of minutes until the next train arrives. Now the signs are displaying how long until the next TWO trains arrive on a particular line. So, you might see something