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BART to open early, run long trains for 2017 Bay to Breakers Race

Timetable BART customers will be able to get to the world famous Bay to Breakers race in San Francisco on Sunday, May 21, 2017, because we’ll open early and run additional long trains. All BART stations will open early with service starting at approximately 6am Sunday so racers can get to the race well before

BART to open early, run long trains for 2018 Bay to Breakers Race

Timetable BART customers will be able to get to the world famous Bay to Breakers race in San Francisco on Sunday, May 20, 2018, because we’ll open early and run additional long trains. All BART stations will open early with service starting at approximately 6am Sunday so racers can get to the race well before

BART urges riders attending U2 concert to buy round-trip tickets

BART officials are encouraging U2 fans to buy round-trip tickets and to get to the Coliseum/Oakland Airport Station before midnight for their trip home following the band’s concert at the Overstock.com Coliseum in Oakland on Tuesday, June 7. The concert is scheduled to end at about 11:30 Tuesday night, which

BART to run longer trains for SF Giants over Independence Day weekend

BART will run longer trains to accommodate San Francisco Giants fans heading to AT&T Park for the Giants versus Houston series on July 3, 4 and 5. In other schedule news for the holiday weekend, BART trains will operate on a regular weekday schedule on Friday, July 3; on a regular Saturday schedule on

How BART Works: A night with Train Control Electronic Techs, our neurosurgeons

Carlton Davis is an outgoing, talkative guy – traits which belie the fact that his job is largely invisible to riders – unless something goes wrong. “My job is to make trains move. That’s what keeps us in business and that’s what keeps people happy,” Carlton says. Carlton is a Train Control Electronic

BART shows major service reliability improvements with fewer delays

BART riders are experiencing far fewer delays, train breakdowns, and cancelled trips according to the agency’s latest Quarterly Performance Report (QPR).

Customer-On-Time Performance for FY 2023 Q4 (April-June 2023) was 91%, up more than 12% from the previous quarter (January-March). 

Cancelled trains due to staffing shortages improved significantly as BART has hired more train operators. Only 2% of trains were not dispatched during the quarter with June cancellations totaling just over 1% of all dispatches. The previous quarter had 5.27% missed dispatches. 

“Earlier this year, we vowed to address staffing shortages and to reduce the number of canceled trains by summer,” said BART’s General Manager Bob Powers. “The data shows BART has followed through on this commitment as we focus on improving the rider experience. Running clean and safe trains that are on time is the best way to rebuild ridership.”

Timed transfers for the quarter improved dramatically from 52% to 80% and are trending up. Timed transfers are an important part of the customer experience as riders seamlessly transfer from one train to another to get to their destination on time. When northbound trains don’t line up at 19th Street and southbound trains at MacArthur, it delays riders.

BART is working to make improvements on several other fronts, including doubling the presence of sworn officers on our trains, replacing every fare gate in the system with state-of-the-art units that will be much more effective at deterring fare evasion, and doubling the rate of deep cleaning for train cars. In addition, BART’s schedule will change on September 11 with a service plan aimed at increasing ridership with a 50% increase in service on nights and the end of 30-minute frequencies.  

The Quarterly Performance Report will be presented to the Board of Directors at the August 24th Board meeting.

BART System Services cleaners receive praise from riders, social media

BART's new focus and reinvestment into station cleanliness have been paying dividends -- and receiving notice from riders across the system. With Quality of Life issues as a top priority for improvement, BART has ramped up its hiring of station and train cleaners in the past year. The hiring focus will