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BART general manager resigns; search for new GM begins Thursday

Tomorrow the BART Board of Directors will officially begin the process of searching for a new general manager, following the resignation of BART General Manager Dorothy Dugger. Dugger turned in her resignation letter to the BART Board of Directors this morning. After spending nearly 19 years at BART

BART unveils new draft bicycle plan, seeks public comment

Photo by Nick Sherman via Flickr Over the past year, BART has crafted a brand new bicycle plan that defines the strategies BART will pursue over the next 10 years to double the number of passengers who access stations by bike. This is an update to BART’s first Bicycle Plan, published 10 years ago

BART to receive $270 million in additional federal funding to support service

Today, BART was notified we will receive $270.8 million from the American Rescue Plan (ARP) Additional Assistance Grant Program. BART is receiving the second highest amount in the country, with New York’s MTA receiving the highest. The award recognizes BART’s unique reliance on fare revenue and the importance

BART proposal preserves salaries, eliminates $100 million in labor costs

Press conference

Today, BART management outlined its proposal that ensures BART workers keep their current salaries while still meeting the target of $100 million in labor costs savings over the next four years. BART’s proposal offers a menu of options totaling more than $100 million – options that reduce BART’s deficit

Golden State Warriors give BART customers a treat for going green

BARTtv video: Warriors ride BART

Steph Curry meets a fan at Rockridge Station BART customers were big winners today when two Golden State Warriors players gave out BART tickets to encourage people to “go green” when it comes to getting around the Bay Area. Warriors’ players Stephen Curry and Ekpe Udoh, coming off a big win against the Lakers

New law will help achieve BART energy goals and save money

BART’s commitment to 100% clean, renewable electric supply by 2045 took a major step forward thanks to a bill signed into law September 20th by Governor Gavin Newsom. AB 923, authored by East Bay Assemblymember Buffy Wicks, grants BART unrestricted access to California’s wholesale energy markets, as well as

BART trains now deep-cleaned twice as often

Train car cleaner Alyssa Barnes mops the floor of a BART car with disinfectant soap and steaming hot water during a train car thorough clean.

Train car cleaner Alyssa Barnes mops the floor of a BART car with disinfectant soap and steaming hot water during a train car thorough clean.  

Glossary of BART Train Car Cleaning Terms 

Thorough Clean 

Standard Clean 

 

Litter Pickup 

 

A controlled multi-step clean that requires cleaners scrub every surface of a train car, from ceiling to baseboards. Thorough cleans take two cleaners about two hours to complete. They occur every 450 hours a car is in service.  If a car is not scheduled for a thorough clean on a given night, it will get a standard clean. Depending on time constraints, cleaners may sweep cars for debris, disinfect seats and poles, scrub graffiti, spray hanging straps with disinfectant, and mop the floor.  Between thorough and standard cleans, cleaners hop aboard train cars at the end of the line and sweep up litter and messes. If a car has a major mess, it will be removed from service and cleaned before it is returned to service. 
Note: It is impossible to Thorough Clean the 636 cars we require to run service every single night.
Here’s how we scrub train cars from ceiling to baseboard

Rose Burditt, the foreworker who oversees overnight train car cleaning at Daly City Yard, inspects every single car that rolls into and out of her zone – up to 100 cars a shift. In just one night, she walks more than a mile in search of spots and stains that require some extra scrubbing from her team of skilled cleaners before she’s ready to release a car into passenger service.  

Burditt, who started as a car cleaner herself 28 years ago, is her cleaning team’s “second set of eyes.” Her job is to ensure the cleaners scrub every surface of their assigned cars, from the ceiling to the baseboards, during one of their regular train car “thorough cleans” – the term we use to refer to a very, very deep clean not dissimilar from getting your automobile “detailed” at a car wash. A thorough clean takes a team of two around 120 minutes to complete, depending on the mess they face. Across the system each night, BART cleaners perform 15 to 20 thorough cleans – upwards of 30 hours of deep cleaning a night!  

Seats are scrubbed with hot water and disinfectant soap during a thorough clean.

Seats are scrubbed with hot water and disinfectant soap during a thorough clean.  

BART recently increased the frequency of thorough cleans from every 900 hours of train car service to every 450 hours, meaning we’ve doubled the number of times the cars in our system undergo a deep clean. You could say our train cars are now twice as clean.  

 

They don’t make giant Roombas for our trains; cleaning our vehicles requires trained, dexterous, and highly skilled cleaners with close attention to detail. We’ve been able to increase our cleaning hours recently thanks to emergency federal funding and the knowledge that we’ll be receiving additional funds from the new state budget. This funding enables us to hire additional cleaners; the more cleaners on staff the more trains we can scrub at a greater frequency.  

BART’s Rolling Stock and Shops department – the group that oversees train cleaning – has been ISO 9001:2015 certified since 2018, meaning our quality management system for maintaining cars lives up to the International Standards Organization’s high bar. We are one of the few transit agencies to have this prestigious certification and are sometimes surprise-audited by quality assurance officers who ensure our cleaning crews are following the required procedures.  

No international standard could possibly be higher than Burditt’s own, however. If a car isn’t clean, it will not pass her eagle-eyed inspection.  

“I don’t just work here, I ride the trains, too,” she said. “And I want a clean ride for passengers and myself.” 

Train car cleaner Rodelio Correa scrubs the ceiling and poles with hot water and disinfectant soap during a thorough clean.

Train car cleaner Rodelio Correa scrubs the ceiling and poles with hot water and disinfectant soap during a thorough clean.  

Trains are cleaned after every single trip they take, multiple times a day; at the end of each line, crews hop aboard to remove litter and messes. If a car is not scheduled for a thorough clean on a given night – it’s impossible to spend two hours cleaning the 636 cars we require to run service every single night – the car will undergo a “standard clean.”  

The standard clean procedure varies depending on the car’s needs and time constraints. Often, two cleaners will sweep the car for debris, disinfect seats and poles, scrub away graffiti, spray hanging straps with disinfectant, and mop the floor. Cleaners use hospital-grade disinfectant that’s safe for humans but tough on germs (it smells nice, too).  

To complete a thorough clean – and pass a foreworker's tough inspection – every scrub team must follow a 12-step, 34-page controlled procedure that is regularly updated and revised.  

Train car cleaner Alyssa Barnes wipes down a pole on a BART car with disinfectant during a thorough clean.

Train car cleaner Alyssa Barnes wipes down a pole on a BART car with disinfectant during a thorough clean.  

Cleaning teams ferry their supplies with them from car to car on carts, which are outfitted with everything they might need – from water barrels and pic-sticks to gum and graffiti removers. 

BART’s train car cleaners undergo regular trainings. In addition to a weeklong Roadway Worker Protection (RWP) course, cleaners receive training on how to handle nuanced situations, including the removal of biohazards. They also take courses on Arc flash safety, personal protective wear, and the proper procedures for working with certain cleaning products. Biohazards are an unfortunate reality on our trains, and cleaners are trained to never pick up litter with their hands but to always use pic-sticks.  

Rose Burditt, pictured above, started at BART 28 years ago as a train car cleaner. She now oversees the cleaning teams on the overnight shift at Daly City Yard as a foreworker.

Rose Burditt, pictured above, started at BART 28 years ago as a train car cleaner. She now oversees the cleaning teams on the overnight shift at Daly City Yard as a foreworker.  

“There’s more that goes into cleaning these trains than you might think,” said Burditt.  

Most of all, Burditt wants riders to understand that when they leave a mess behind, there is a human being at the end of the line who has to take care of it.  

“When you’re riding the trains, please consider the rider who’s taking the train after you,” Burditt said. 

A seat is dried after being scrubbed with disinfectant soap and hot water during a thorough clean.

A seat is dried after being scrubbed with disinfectant soap and hot water during a thorough clean.  

Our riders can help keep BART clean. At the end of your ride, pick up your trash and toss it in one of our station receptacles. Leaving junk on BART is littering and subject to fines.  

Notice a biohazard on a train or in a station? Report it at bart.gov/biohazard. 

Train car cleaner Alyssa Barnes is pictured through a bucket of soapy water during a thorough clean.

Train car cleaner Alyssa Barnes is pictured through a bucket of soapy water during a thorough clean.