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Passenger Bulletin: Accessible Fare Gate Replacement at Civic Center Station

April 1, 2024  Update

On April 1st, crews finished installation and put into service the next generation fare gate at the elevator entrance of the Civic Center platform. 

Posted March 22, 2024:

BART will replace the existing accessible fare gate near the elevator on the platform level of Civic Center Station with a new Next Generation Fare Gate. The work is set to begin March 22, 2024 and is expected to be completed by April 5, 2024. During the work, the elevator will remain open and there will be an accessible path for riders, but it will require temporary new tap in/tap out procedures (see below).

Later this summer, BART will replace all the fare gates on the concourse level of Civic Center Station.

 

platform level alternative accessible route

Our “Must Tap” Policy During Construction

During construction, riders will not be able to tap their Clipper card at the faregate in front of the elevator on the platform. All riders using the elevator will need to tap in and out of the station at the concourse level.

To leave Civic Center Station:

  1. riders will exit the train at the platform level;
  2. take the elevator up to the concourse level;
  3.  go to the Station Agent booth nearest the elevator;
  4. ask the Station Agent to enter the paid area;
  5. have the Station Agent tap the rider's Clipper card at the accessible fare gate to exit.

 

 

  1. diagram showing tap out procedures

     

To enter Civic Center Station: 

  1. riders will be required to tap a Clipper card at the concourse-level accessible fare gate near the Station Agent’s booth closest to the elevator;
  2. enter through the concourse-level accessible fare gate and take the elevator down to the platform. 
  3. diagram showing tap in procedures

 

During construction BART will provide an accessible pathway for riders through the construction area. Signs will be prominently displayed to help guide riders.

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