Today is National Transit Employee Appreciation Day!
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Today, March 18, is one of our favorite days of the year around BART – National Transit Employee Appreciation Day!
National Transit Employee Appreciation Day is an annual celebration of the millions of transit employees who keep us all on the move, and on this day, BART invites members of the public to express their gratitude to our hardworking employees.
If you see a BART employee while you’re traveling around the system today, give them a wave and a smile or a “Hello!” and “Thank you!” We also invite you to share your photos and messages of appreciation on social media -- tag them with #TransitEmployeeAppreciationDay. Our employees appreciate knowing you appreciate them.
You should also keep your eyes out for employee recognitions around stations, including posters highlighting some of the faces of our stellar staff. Keep your ears open, too; announcements recorded by some very special guests will be playing on the station speakers.
BART will be celebrating our employees internally this week as well. If you’re a BART employee reading this, you have received or will be receiving an acknowledgement with some tokens of appreciation in the mail.
We can't express enough gratitude to our employees, who are working hard every day to provide high-quality train service to our customers. Speaking of, in the last quarter, we have elevated our overall customer satisfaction rating to 81%, an increase of 7% from the previous quarter. This is the first time since 2012 that our customer satisfaction rating has broken the 80s! We have our employees to thank for that.
Happy National Transit Appreciation Day!