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BART General Manager and Chief of Police launch the “Safe & Clean Plan” Listening Tour

BART has taken immediate action to improve safety and cleanliness of the system to increase ridership and improve the customer experience. A Safe and Clean Plan was launched in coordination with a new service schedule that is responsive to post-pandemic commute patterns and ridership growth opportunities. 

BART’s General Manager Bob Powers and new Chief of Police Kevin Franklin are now launching a Safe & Clean Plan Listening Tour to hear directly from riders to get feedback on the plan and to check in with riders about their experience. 

This is the General Manager’s third Listening Tour. With safety being top of mind for many riders, this is the first time the Chief of Police will join the Listening Tour to hear directly from riders.

“So much has changed at BART since the pandemic and we have doubled down on our commitment to safety, cleanliness, and reliability improvements,” said General Manager Bob Powers. “Meeting riders where they are at and offering a specific time and location is a great way to gather invaluable feedback from riders and employees.” 

Station Visits*

  • Thursday, Nov. 9, 7:45am-8:45am: Fruitvale
  • Monday, Nov. 13, 5-6pm: Embarcadero
  • Tuesday, Nov. 14, 7:15am-8:15am: Pleasant Hill
  • Wednesday, Nov. 29, 7am-8am: Antioch
  • Thursday, Nov. 30, 7am-8am: Dublin
  • Sunday, Dec. 3, Noon-1pm: Civic Center
  • Wednesday, Dec. 6, 7:15am-8:15am: Fremont
  • Wednesday, Dec. 13, 7:15am-8:15am: El Cerrito del Norte 

*Subject to change. The schedule will be kept up to date.

Powers and Franklin will be on the platform talking to riders while they wait for trains. Posters will be displayed on Station Agent booths in advance to notify riders when they will be at the station. 

 

Listening Tour