bart.gov - Bay Area Rapid Transit https://www.bart.gov/news/articles en Thu, 25 Apr 2024 19:16:53 -0700 Thu, 25 Apr 2024 04:09:24 -0700 <![CDATA[Bay Fair Station elevator out of service April 15 through April 19, 2024]]> https://www.bart.gov/news/articles/2024/news20240409-1?rss The elevator at Bay Fair Station will be taken out of service from Monday, April 15, 2024 through Friday, April 19, 2024 for emergency repair of a failing tank unit.&nbsp;This is the only elevator at Bay Fair Station. Riders who rely on the elevator will not be able to access the platform from the street level, nor exit the Bay Fair platform to get to street level via the elevator during the above referenced time frame.We recommend riders use the San Leandro Station or Hayward Station as alternatives. San Leandro Station is 3.7 miles away from Bay Fair Station, while Hayward Station is 3.4 miles away. Riders can use AC Transit to travel between San Leandro, Bay Fair and Hayward stations. Riders can consult the trip planner at&nbsp;www.ACTransit.org for specific bus line information and schedules. To check if an elevator is in service before arriving at a station, please call 510-834-LIFT (510-834-5438) or&nbsp;888-2-ELEVAT (888-235-3828),&nbsp;or sign up for elevator status alerts at&nbsp;www.bart.gov/elevators.If you arrive at any station and find that the elevator(s) are out of service, you may contact a Station Agent to arrange for a lift van to take you to a nearby station with a working elevator.We apologize for this inconvenience and appreciate your patience. 42246 04.09.24 <![CDATA[Passenger Bulletin: Accessible Fare Gate Replacement at Civic Center Station]]> https://www.bart.gov/news/articles/2024/news20240322?rss April 1, 2024 &nbsp;UpdateOn April 1st, crews finished installation and put into service the next generation fare gate at the elevator entrance of the Civic Center platform.&nbsp;Posted March 22, 2024:BART will replace the existing accessible fare gate near the elevator on the platform level of Civic Center Station with a new Next Generation Fare Gate. The work is set to begin March 22, 2024 and is expected to be completed by April 5, 2024. During the work, the elevator will remain open and there will be an accessible path for riders, but it will require temporary new tap in/tap out procedures (see below).Later this summer, BART will replace all the fare gates on the concourse level of Civic Center Station.&nbsp;Our “Must Tap” Policy During ConstructionDuring construction, riders will not be able to tap their Clipper card at the faregate in front of the elevator on the platform. All riders using the elevator will need to tap in and out of the station at the concourse level.To leave Civic Center Station:riders will exit the train at the platform level;take the elevator up to the concourse level;&nbsp;go to the Station Agent booth nearest the elevator;ask the Station Agent to enter the paid area;have the Station Agent tap the rider's Clipper card at the accessible fare gate to exit.&nbsp;&nbsp;&nbsp;To enter Civic Center Station:&nbsp;riders will be required to tap a Clipper card at the concourse-level accessible fare gate near the Station Agent’s booth closest to the elevator;enter through the concourse-level accessible fare gate and take the elevator down to the platform.&nbsp;&nbsp;During construction BART will provide an accessible pathway for riders through the construction area. Signs will be prominently displayed to help guide riders.If you need language assistance services, please call (510) 464-6498. Si necesita servicios de asistencia de idiomas, llame al (510) 464-6498. 如需語言協助服務,請致電 (510) 464-6498。통역이필요하신분은, 510-464-6498 로 문의하십시오. Kung kailangan mo ang tulong ng mga serbisyo ng wika, paki tawagan ang (510) 464-6498. Nếu quý vị cần dịch vụ trợ giúp về ngôn ngữ, xin vui lòng gọi số (510) 464-6498. Если вам нужна языковая помощь, позвоните по телефону (510) 464-6498.&nbsp;&nbsp; 42151 03.22.24